At a time of extreme competition in the banking sector and a growing threat by fintech startups, DBS Group CEO Piyush Gupta helped usher in a period of digital innovation—bringing the financial institution to the forefront of global banking leadership. Gupta will take the stage at Swell 2019 to share insights from this experience and what lies ahead in digital banking.
Rather than be disrupted by competition, Gupta transformed the financial institution to operate with the speed and efficiency of a tech company. In this way, he helped DBS implement one of the world’s most comprehensive bank programs—encompassing a complete company culture shift and a measurement framework to quantify the impact of their digital transformation.
Today, the bank applies emerging technologies like blockchain, artificial intelligence and machine learning to meet changing customer demands for faster, more accessible financial services. This technological change is evident both within Singapore, DBS Bank’s headquarters, and globally. For example, in India, DBS provides customers with almost an entirely digital experience through the launch of the region’s first mobile-only bank—powered by AI.
Gupta’s push for digital transformation has shaped the future of banking. His experience is paramount as leading financial institutions compete to meet today’s customer expectations. At Swell, Gupta joins the world’s most trusted voices across financial services, payments, technology and policy to discuss the new reality unfolding in the financial industry.
Our bold roster includes keynote speakers Ambassador Chan Heng Chee, Dr. Raghuram Rajan, former Governor of the Reserve Bank of India and Distinguished Professor of Finance at the University of Chicago and Kamal Quadir, CEO of bKash.
Each Swell speaker brings a unique background and perspective amid today’s technological transformation. Don’t miss your chance to be a part of this important dialog at Ripple’s invite-only customer event in Singapore, Nov. 7-8.